Pricing

Choose a plan based on how much you want to know about your users

Basic insights

For you who want to get an understanding of who users are, their intents and thier isseus.

Suitable for smaller websites that support the business.

  • Custom general survey
  • Feedback
  • Web traffic & heat maps
  • Basic analysis capability
See full specs

€350

per month

Try for free

Standard insights

For you who want to investigate UX on a target group level.

Suitable for larger websites that are an integral part of the business.

  • Custom general survey
  • Feedback
  • Target survey
  • Web traffic & heat maps
  • Expanded analysis capabilities
See full specs

€550

per month

Try for free

Deep insights

For you who want to understand in detail the dynamics of UX, behaviour and conversion.

Suitable for  large websites that are a critical part of the business. 

  • Unlimited general surveys
  • Unlimited feedback
  • Unlimited targeted surveys
  • Traffic data & heat maps
  • Unlimited analysis capabilities
See full specs

€825

per month

Try for free

Included in all plans

  • Real time results online
  • GDPR management
  • Surveys
  • Heat maps
  • Data segments
  • Personal onboarding
  • Traffic data
  • Automated reports

Compare plans

See full comparison
Features
Basic insights
Standard insights
Deep insights

Data collection

General surveys

i

Survey popup triggered on global time to all or a random sample of users.
1
1
unlimited

Feedback

i

User triggered short survey on alla or certain pages
1
1
unlimited

Targeted surveys

i

Survey targeted at specific users based on behaviour or metadata, e.g. action, page, device, UTM (Q4 2021)
1
unlimited

Survey setup & logic

custom
custom
custom

Survey design

i

A number of ready-made templates + custom design of colours, fonts, incl. CSS
templates
custom
custom

Traffic data

i

Based on Matomo. (from Q3 2021)

Heat maps

i

Basic feature details
limited

Results & analysis

Results online

i

Access to online results via e-space.se

Data segments per user

i

Custom data filters
2
4
unlimited

Shared data segments in account

i

Shared data filters within organisation
1
3
unlimited

Tag comments

i

For advanced users

Benchmark

i

KPI comparison with industry peers

Automated reports

i

Make your own reports online and distribute via e-mail regularly

Session data in results & filter

i

Page where answered, device, browser, language in browser, country (IP)

Graph & free text answer export

i

Graph to PNG with chosen filter/-s

Traffic data in E-Space

i

Full Matomo installation in account. Optional (from Q3 2021)

Heat maps & Screen recordings

i

Requires traffic data (from Q3 2021)
limited

Source- & campaign tracking

i

Segment data based on UTM

Combine survey & traffic data

i

No. of cross segments
1
unlimited

Multidimensional funnels

i

Funnels based on website events & survey responses (from Q3 2021)
1
unlimited

Please note that license limitations for Results & analysis also apply for E-Space analysts and limit their analysis capability in analysis reports and analysis sessions.

System

Users

i

Can view and analyse data
unlimited
unlimited
unlimited

Advanced Users

i

Can create surveys and tag comments.. More users are optional
1
3
unlimited

API

i

Raw data export via API

Personal data management

i

E-Space or customer is data controller.

Data handling & storage in Sweden

Support & consultant services

Personal onboarding

i

Training session, help with questionnaires and system set up at sign-up.

Technical support

i

E-mail & phone

Customer Success support hours during license period

i

For training of new users, set up & changes of questionnaires or system, etc. Not eligible for Analysis services
4
8
16

Additional support hours

i

See above

Analysis service

i

E-Space analyst work with analysis, data interpretation, analyst reports, etc.

Additional websites

Additional language sites

i

Identical websites on another language.

Additional websites

i

A website is a unique domain, subdomain or separate log in under a domain.

✻ = Add on, ask your E-Space contact for specification and quote

All plans are for one website, additional websites are discounted.

Still not sure?

We understand it can be hard to choose. Book a demo with us and we'll answer all questions you might have.